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3D Printing FAQs

What is “slicing” and how do I slice my print? 

“Slicing” refers to the process by which software converts a 3-dimensional object model into instructions for the 3D printer to follow. Slicing software is available on the public computers. The available software is NOVAMaker.

I don’t know anything about 3D printing. Can I get help? 

Patrons are primarily responsible for modeling and slicing their files, however if help is needed, they can make an appointment with library staff for one-on-one assistance.

How big is your printer? 

Maximum size of objects our 3d Printer can print is 130x80x150mm.

What if my print fails? 

Printing designs are not guaranteed to come out as intended and can be affected by any number of variables, such as size, complexity and overhanging areas.  The Library does not refund printing fees for completed items which do not come out as intended due to options selected by the individual requesting the 3D print, including but not limited to scale, quality, design, required support material, etc. 

If a model is found to be printing improperly, Library staff will attempt to print the model a second time. After the second failed attempt, the print request will be placed on hold and the individual requesting the 3D print will be contacted. The file must be fixed before library staff will approve a 3rd attempt to print. 

What happens when my print is done? 

Patrons will be notified when their print job has been completed, and all files will be deleted from the system at that time. 

Projects which are not picked up within seven (7) Calendar days following notification become the property of the Alamosa Public Library and may not be retained at Library staff discretion.

Items must be picked up by the individual who printed them or the alternative person designated on the form.